Support center
How can we support your business?
Get help with sourcing, fulfillment, shipping, and logistics. Our team is here to guide you through every step of your China operations.
Amazon FBA
Amazon FBA Support
Get assistance with FBA preparation, labeling, inventory handling, shipment coordination, and Amazon fulfillment requirements.
Response within 1 business day
Payments
Billing Support
For invoices, payments, account billing questions, and any financial inquiries related to our services.
Response within 1 business day
General Inquiry
Contact Our Team
Have a question about our services, partnerships, or business solutions? Our team is ready to assist you.
Response within 24 hours
General Support
Customer Support
For general questions, service assistance, and ongoing project support. Our team will respond as soon as possible.
Customer support response within 24 hours
Logistics
Shipping Support
Get help with international shipping, freight options, delivery updates, and logistics coordination.
Shipping updates within 1 business day
Warehousing
Warehouse & Fulfillment Support
Contact our warehouse team for inventory receiving, storage, fulfillment, and order processing assistance.
Warehouse inquiries within 1 business day
How We Support You
1
Submit Your Request
Share your product details, sourcing needs, shipment information, or business goals.
2
Review & Planning
Our team reviews your requirements and recommends the right sourcing, fulfillment, or logistics solution.
4
Ongoing Support
Continue growing with dedicated assistance for your China operations.
3
Execution & Updates
We coordinate suppliers, warehouses, inspections, and shipments while keeping you updated.